Refunds & Batch Cancellation Policy
Transparent guidelines on demo trials, fee refunds, batch transfers, and installment cancellations at Mcapable.
How Does Mcapable's 5-Day Refund and Free Batch Transfer Policy Work?
Mcapable encourages prospective learners to attend a free live demo session before enrolling. Written refund requests submitted to info@mcapable.com within 5 calendar days of batch start are eligible for refund processing, and learners may also request a 100% free batch transfer within 1 month.
1. Free Demo Session Before Enrollment
We strongly encourage every prospective student to attend a complimentary live demo class and review the complete module-by-module syllabus with our counselors before paying course fees.
2. 5-Day Refund Eligibility Window
If a student wishes to withdraw from a course after enrollment, a written refund request may be submitted to info@mcapable.com within 5 calendar days of the batch start date (provided the student has attended no more than 2 live sessions and has not downloaded full-course proprietary templates). Approved refunds are processed after deducting a nominal ₹1,500 administrative & payment-gateway charge.
3. Non-Refundable Scenarios After 5 Days
No cash or bank refunds are issued once a student has attended more than 2 live sessions, accessed the full LMS/tool stack, or after 5 calendar days from batch commencement, as seats and live lab licenses are reserved per cohort.
4. Free Batch Transfer & Flexi-Pause Facility
We understand that academic exams, medical emergencies, or job shifts happen. Students who cannot continue in their current cohort can request a 100% Free Batch Transfer to a subsequent Weekday or Weekend batch (within 1 month of enrollment) at zero extra fee.
5. How to Request a Refund or Batch Transfer
To initiate a refund (within the 5-Day window) or a free batch deferral, email your Enrollment Receipt ID to info@mcapable.com or call our Admissions Support Desk at +91-8076465054. Approved refunds are credited back to the original payment method within 7–10 working days.